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Refund Policy

Thank you for choosing Fingoservices for your service needs. We value your satisfaction and strive to provide the best services possible. If, for any reason, you are not entirely satisfied with your purchase, we are here to help.

Refund Requests

We offer a 14-day refund policy for Each Service purchase. If you are not satisfied with your purchase, please follow these steps to request a refund:

  1. Contact Customer Support: To initiate a refund request, please get in touch with our Customer Support team at contact@fingoservices.shop Please provide your order number and a detailed explanation of why you are requesting a refund.
  2. Evaluation: Once we receive your refund request, we will review it and assess whether it meets our refund criteria.

Refund Criteria

Refunds may be issued under the following conditions:

  • Service Defect: If the service you received is defective or does not meet the specifications outlined in our service description.
  • Non-Delivery: If you have not received the service within the specified delivery period and we are unable to resolve the issue promptly.
  • Cancellation: If you request a refund within 14 days of your purchase, you may be eligible for a refund in accordance with our cancellation policy.

Processing Time

Refunds will be processed within 1 business day after approval. The refund will be issued to the original payment method used for the purchase.

Chargebacks

If the customer initiates a chargeback without adhering to our refund policy, we reserve the right to dispute the chargeback with the relevant authorities. Chargebacks can result in penalties, account suspension, and legal action.

Contact Us

If you have any questions about our refund policy or the status of your refund, please get in touch with us at contact@fingoservices.shop